SHIPPING AND CHANGES
HOW LONG DOES DELIVERY TAKE?
Once your order has been dispatched from our warehouse, delivery times are as below:
|3-5 business days|
1-2 Business Days
HOW MUCH IS SHIPPING UNDER $50?
Standard shipping is $10.00 Worldwide.
DO YOU OFFER FREE SHIPPING?
Yes we do free express shipping Australia wide for orders over $50
WHERE DO YOU SHIP TO?
We ship Australia wide.
WHAT PAYMENT OPTIONS DO YOU OFFER?
We accept, Visa, MasterCard, Apple Pay and PayPal. Unfortunately we do not accept American Express.
CAN I CHANGE/CANCEL MY ORDER ONCE PLACED?
As we work hard to get your order out as quickly as possible unfortunately we are unable to change/cancel your order once it has been placed.
CAN I RETURN MY ORDER?
Yes, we offer easy returns although shipping back to our warehouse is at your expense.
*Please note that we do not offer returns on sale pieces unless they are deemed faulty.
WHAT IF I CHANGE MY MIND?
Unfortunately we don't refund items for a change of mind, you can however swap an item for the same value.
PROMOS & WARRANTYS
HOW DO I USE A PROMOTIONAL CODE?
Copy and paste or type in the Promotional Code at checkout. Only one promo code can be used per order, and cannot be used in conjunction with any other promo or offer.
WHAT IS THE WARRANTY FOR MY ITEM?
Our jewellery is all handmade and made from the highest quality silver. We offer the following warranty period on our pieces.
6 Months on all our Jewellery pieces.
HOW DO I CARE FOR MY JEWELLERY?Please see our Care Details Page.